Privacy Policy

Effective date: September 1, 2026

Who We Are

All About You Wellness and Aesthetics (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, online forms, communications, and related services.

This Privacy Policy applies to information collected through our website and related digital services. Health information collected as part of a patient-provider relationship may also be subject to additional healthcare privacy notices and applicable laws.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name

• Telephone or mobile phone number

• Email address

• Mailing address

• Information submitted through contact or lead forms

• Appointment requests and scheduling information

• Communication preferences

• Information about the services in which you are interested

• Health-related information you choose to provide through website forms

• Messages, questions, or other communications you send to us

When you visit our website, we may automatically collect certain technical and usage information, including:

• Internet Protocol address

• Browser type

• Device type and operating system

• Referring website or advertisement

• Pages viewed

• Links clicked

• Date and time of visits

• Approximate geographic location

• Website usage and interaction data

• Cookie and tracking information

We may receive information from forms or advertisements you complete on third-party platforms, such as Facebook or Instagram, when you choose to submit your information to us through those platforms.

How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and requests

• Follow up after you submit an online or social-media lead form

• Schedule, confirm, and manage appointments

• Send appointment confirmations and reminders

• Provide information about requested services

• Communicate about treatment options

• Provide customer service and support

• Send service announcements and administrative communications

• Send marketing or promotional communications when you have provided the appropriate consent

• Personalize and improve our website, services, and communications

• Measure the performance of our website and advertising

• Maintain business and communication records

• Detect and prevent fraud, misuse, or security incidents

• Comply with applicable legal, regulatory, and professional obligations

• Protect our rights, property, patients, visitors, and business

We will use your information only for purposes reasonably related to why it was collected, as described in this Privacy Policy, or as otherwise permitted or required by law.

SMS and Text-Messaging Program

All About You Wellness and Aesthetics may send text messages to individuals who voluntarily provide their mobile phone number and expressly consent to receive text messages from us.

Depending on the consent you provide, messages may include:

• Responses to inquiries

• Requested follow-up communications

• Appointment scheduling

• Appointment confirmations and reminders

• Rescheduling information

• Service-related notifications

• Customer-support communications

• Information about services

• Special offers, promotions, and marketing messages

Consent to receive marketing text messages is not a condition of purchasing any product or service. Where we collect consent for both marketing and non-marketing messages, those consent choices may be presented separately.

Message frequency varies depending on your interactions with us, your appointments, and the communication preferences you select. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP. After opting out, you may receive a final message confirming that your request has been processed. For assistance, reply HELP or contact us using the information listed below.

Opting out of marketing messages does not prevent us from contacting you through other methods when permitted by law or from responding to communications you initiate.

Wireless carriers are not responsible for delayed or undelivered messages.

SMS Opt-In Information and Consent

We may obtain SMS consent through methods such as:

• Website forms

• Facebook or Instagram lead forms

• Appointment or registration forms

• Written consent forms

• Direct requests made to our staff

• Other methods through which an individual affirmatively requests text communication

SMS consent must be provided voluntarily. When an online checkbox is used, it will not be selected automatically, and an individual may submit the form without agreeing to receive optional marketing text messages.

We maintain SMS opt-in information to document consent, honor communication preferences, provide requested communications, and comply with applicable messaging requirements.

No Sharing of SMS Opt-In Data

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

We do not sell, rent, transfer, or provide mobile phone numbers, text-message opt-in information, or SMS consent to third parties, affiliates, lead generators, or other businesses for their own marketing or promotional use.

We may use service providers that help us deliver text messages, manage customer communications, or provide customer support on our behalf. These providers may access information only as necessary to perform services for us and may not use SMS opt-in information or consent for their own marketing purposes.

Text-messaging originator opt-in data and consent are excluded from all other data-sharing arrangements. This information will not be shared with third parties for unrelated purposes.

Email Communications

If you provide your email address and consent to receive communications, we may send appointment information, requested follow-up, service information, newsletters, or promotional communications.

You may unsubscribe from marketing emails at any time by selecting the unsubscribe link included in the email or by contacting our office. You may continue to receive non-promotional communications related to appointments, services you requested, or other necessary business matters.

Information Sharing

We do not sell, rent, or trade personal information to third parties for their own marketing purposes.

We may disclose information to trusted service providers that perform services on our behalf, including:

• Appointment-scheduling providers

• Customer-relationship management platforms

• Email and text-messaging providers

• Website hosting and maintenance providers

• Payment processors

• Analytics and advertising providers

• Information-technology and security providers

• Professional advisors

These providers are authorized to use information only as necessary to perform services for us and are expected to maintain appropriate confidentiality and security protections.

The provisions above do not permit the sharing of mobile phone numbers, SMS opt-in information, or text-messaging consent with third parties or affiliates for their own marketing or promotional purposes.

We may also disclose information:

• When required by law, subpoena, court order, or another valid legal process

• To comply with legal or regulatory obligations

• To protect our legal rights, property, or safety

• To protect the rights, property, or safety of our patients, users, employees, or others

• In connection with a merger, financing, acquisition, reorganization, or sale of business assets, subject to applicable privacy requirements

Cookies and Tracking Technologies

Our website may use cookies, pixels, web beacons, analytics tools, and similar technologies to operate the website, remember user preferences, understand how visitors use our website, measure advertising performance, and improve our services.

These technologies may collect information such as:

• IP address

• Device and browser information

• Pages viewed

• Links clicked

• Referring websites or advertisements

• Date and time of visits

• General website interactions

Cookies may include:

• Essential cookies: Necessary for basic website functionality and security.

• Preference cookies: Remember choices or settings.

• Analytics cookies: Help us understand website traffic and usage.

• Advertising cookies or pixels: Help measure advertisements and deliver more relevant advertising, when permitted.

Third-party services, such as analytics providers, advertising platforms, or embedded website features, may place their own cookies or tracking technologies. Their use of information is governed by their respective privacy policies.

You may adjust your browser settings to block or delete cookies. Some website features may not operate correctly if cookies are disabled. Where required by applicable law, we will request consent before using nonessential cookies.

Media

If you upload images to our website, avoid uploading images that contain embedded location information, such as EXIF GPS data. Depending on how the website processes the image, other website users may be able to download the image and extract embedded information.

Please do not submit sensitive medical information, photographs, or documents through a general website form unless the form is specifically identified as an appropriate and secure method for doing so.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

These practices may include:

• Limiting access to information based on job responsibilities

• Using passwords and access controls

• Maintaining secure systems and service providers

• Applying appropriate technical security measures

• Training personnel regarding privacy and confidentiality

• Reviewing and updating security practices when appropriate

No website, electronic transmission, storage system, or security measure can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted to or stored by us.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain business and communication records, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention periods may vary depending on the type of information, why it was collected, and applicable legal or regulatory requirements.

Third-Party Links and Services

Our website may contain links to websites or services operated by third parties. We do not control and are not responsible for the content, security, or privacy practices of those third parties.

We encourage you to review the privacy policy of any third-party website or service before providing personal information.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through our website.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Ask whether we maintain personal information about you

• Request access to certain personal information

• Request correction of inaccurate or incomplete information

• Request deletion of certain personal information

• Update your contact information or communication preferences

• Opt out of marketing emails

• Opt out of text messages

• Withdraw previously provided consent when permitted

• Ask questions about how your information is collected and used

To stop receiving text messages, reply STOP to any message from us.

To unsubscribe from marketing emails, use the unsubscribe link contained in the email or contact our office.

To update your information, exercise an applicable privacy right, or ask a privacy-related question, contact us using the information below. We may need to verify your identity before completing certain requests. Some requests may be limited by legal, medical-record, regulatory, or business-record-retention requirements.

Changes to This Privacy Policy

We may update or modify this Privacy Policy periodically to reflect changes in our services, privacy practices, technology, or legal obligations.

Changes will be posted on this page with an updated effective date. Your continued use of our website after an updated policy is posted signifies that you acknowledge the revised policy.

Contact Us

If you have questions about this Privacy Policy, wish to update your information, or want to exercise an applicable privacy right, please contact:

All About You Wellness and Aesthetics

Email: info@allaboutyouwellnessandaesthetics.com
Phone: 406-607-7759